Terms and Conditions - Flat Clearance Croydon
Welcome to Flat Clearance Croydon. Please read these Terms and Conditions carefully before using our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Services Provided
Flat Clearance Croydon specializes in comprehensive clearance services, including the removal of furniture, appliances, and household items from residential properties. Our services are designed to meet the needs of property owners, landlords, and tenants in Croydon and surrounding areas.
1.1 Scope of Work
- Furniture Removal: We remove all types of furniture, including sofas, beds, tables, and chairs.
- Appliance Clearance: Our team handles the removal of kitchen appliances, washing machines, dryers, and more.
- Household Items: We clear out miscellaneous items such as decorations, electronics, and personal belongings.
2. Booking and Payment
To schedule a clearance appointment, customers must provide accurate information regarding the property and the items to be cleared. Payment terms are outlined below:
2.1 Pricing
Our pricing is based on the volume and complexity of the clearance. We offer competitive rates and provide quotes upon request. Final costs may vary based on the actual work performed.
2.2 Payment Methods
Payments can be made via credit card, debit card, bank transfer, or cash. Full payment is required upon completion of the service unless otherwise agreed upon in writing.
3. Customer Responsibilities
Customers are expected to:
- Provide access to the property at the agreed-upon time.
- Ensure that all valuable or irreplaceable items are secured prior to clearance.
- Communicate any specific requirements or restrictions regarding the clearance process.
4. Company Responsibilities
Flat Clearance Croydon commits to:
- Arriving punctually at the scheduled time.
- Handling all items with care to prevent damage to property or belongings.
- Adhering to all local regulations and environmental guidelines during the clearance process.
5. Cancellation Policy
Customers may cancel a scheduled service by providing at least 24 hours' notice. Cancellations made less than 24 hours in advance may incur a fee equivalent to 50% of the service cost.
6. Liability
While Flat Clearance Croydon strives to handle all items with the utmost care, we are not liable for any pre-existing damage to property or items before our intervention. Additionally, we are not responsible for the loss or damage of items that the customer has not disclosed or secured.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. All data collected during the booking process is used solely for service delivery and will not be shared with third parties without your consent.
8. Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action. Flat Clearance Croydon aims to address and resolve any issues promptly and fairly.
9. Amendments to Terms
Flat Clearance Croydon reserves the right to update or modify these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Flat Clearance Croydon operates. Any legal actions arising from these terms will be conducted in the appropriate courts of that jurisdiction.
11. Acceptance of Terms
By engaging with Flat Clearance Croydon, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Flat Clearance Croydon. We look forward to serving you.